Remember that Virgin Atlantic complaint email that did the rounds last week? Turns out it was a (SHOCK!) PR stunt dreamt up by WCRS designed to get Virgin in the news. Bummer.


Dear Mr Branson

REF: Mumbai to Heathrow 7th December 2008
Flying Club number 00659367075

I love the Virgin brand, I really do which is why I continue to use it despite a series of unfortunate incidents over the last few years. This latest incident takes the biscuit.
Ironically, by the end of the flight I would have gladly paid over a thousand rupees for a single biscuit following the culinary journey of hell I was subjected to at the
hands of your corporation.

Look at this Richard. Just look at it:

It appears to be in an evidence bag from the scene of a crime. A CRIME AGAINST BLOODY COOKING. Either that or some sort of back-street underground cookie,
purchased off a gun-toting maniac high on his own supply of yeast. You certainly wouldn't want to be caught carrying one of these through customs. Imagine biting
into a piece of brass Richard. That would be softer on the teeth than the specimen above.

I was exhausted. All I wanted to do was relax but obviously I had to sit with that mess in front of me for half an hour. I swear the sponge shafts moved at one point.

Once cleared. I decided to relax with a bit of your world-famous onboard entertainment. I switched it on:

I apologise for the quality of the photo, it's just it was incredibly hard to capture Boris Johnson's face through the flickering white lines running up and down the
screen. Perhaps it would be better on another channel:

Is that Ray Liotta? A question I found myself asking over and over again throughout the gruelling half-hour I attempted to watch the film like this. After that I switched
off. I'd had enough. I was the hungriest I'd been in my adult life and I had a splitting headache from squinting at a crackling screen.

My only option was to simply stare at the seat in front and wait for either food, or sleep. Neither came for an incredibly long time. But when it did it surpassed my
wildest expectations:



Yes! It's another crime-scene cookie. Only this time you dunk it in the white stuff. Richard…. What is that white stuff? It looked like it was going to be yoghurt. It finally
dawned on me what it was after staring at it. It was a mixture between the Baaji custard and the Mustard sauce. It reminded me of my first week at university. I had
overheard that you could make a drink by mixing vodka and refreshers. I lied to my new friends and told them I'd done it loads of times. When I attempted to make the
drink in a big bowl it formed a cheese Richard, a cheese. That cheese looked a lot like your baaji-mustard.

So that was that Richard. I didn't eat a bloody thing. My only question is: How can you live like this? I can't imagine what dinner round your house is like, it must be like
something out of a nature documentary.

As I said at the start I love your brand, I really do. It's just a shame such a simple thing could bring it crashing to it's knees and begging for sustenance.

Yours Sincererly,


Oliver Beale